Microsoft Power Virtual Agents are adaptable Artificial Intelligence (AI) chatbots, at your service. You can easily create your own virtual agents, powerful chatbots, without the need for developers or data scientists, by using a guided, no-code graphical interface. You can integrate Power Virtual Agents with the products and services that you use every day by using hundreds of prebuilt connectors, building custom workflows with Microsoft Power Automate, or by creating complex scenarios with Microsoft Bot Framework.

Power Virtual Agents provides businesses with a way to build a library of the most easily answered questions and offer a user experience that helps customers retrieve that information with fast and simple queries by using a chatbot.